Click joined the Consulting Knowledge team's journey in June 2022, offering a 90-day experience that revitalized the team. Through the Click coaching framework, which included assessment, challenge creation, voting, and facilitated conversations, the team quickly found solutions to high-priority challenges. The Click app facilitated crowd-sourcing, ideation, and collaboration, creating a trusted, open, and honest environment.

In these 90 days, team members openly discussed concerns, team strengths, and weaknesses, making collective decisions on improving collaboration. Actions taken increased team effectiveness and resilience, evident in an elevated overall resilience score.

The team's open discussions led to continuous improvement, turning challenges into opportunities for enhanced collaboration, increased resilience, better prioritization, and greater recognition of achievements. Key actions included introducing more reflection time, improving prioritization and workload management, boosting team member satisfaction, and better leveraging team skills for project success.

These changes allowed the Consulting Knowledge team to focus more closely on business priorities, make a greater impact, and ensure higher team satisfaction. An enhanced quarterly report now outlines team achievements clearly, a wellbeing channel helps release tension, and improved team recognition enhances engagement.