Successes using Click: Optic 2000
Successes using Click: Optic 2000
“We had no means of communication; we didn't even know that we had a vital need for it. Within minutes, we started exchanging ideas across all hierarchical levels, without any formalities.”
Team lead
Challenge
Examples:
- How can we improve communication among ourselves to develop each Business Unit (BU)?
- How can we encourage team members to commit to the completion of specific tasks and see them through to completion?
How Optic 2000 partnered with Click
How Optic 2000 partnered with Click
Breakthroughs:
- Everyone can express themselves freely and without judgment.
- This requires us to constantly reassess and confront issues without looking away.
- Criticizing just for the sake of criticism had become a problem. The Click process encourages us to listen to other points of view before making judgements.
Click has helped us to:
- ensure that everyone feels well and secure within the company.
- motivate and encourage continuous improvement.
- keep a record and remember that issues have already been addressed!
- have a 'suggestion box,' but with moderation and follow-up.